The Email Collection Step asks shoppers for their email inside the try-on flow. Set it to 0 to require an email before the first try-on, or to a higher number to ask only after that many free try-ons. Collected emails become leads in your integrations: Shopify customer records, segments, Klaviyo profiles, or webhook events.
Asking after the first try-on converts noticeably better than asking before it: the shopper has already seen the value.
Turn on Logged-in customers only to restrict try-on to signed-in customers. Anonymous shoppers see a login prompt instead of the upload step. Most stores leave this off; it is useful when try-on is a loyalty perk or when you want every try-on tied to a customer account.
The Publishable key section issues the pk_ key developers use to run try-ons from custom code, native apps, or headless storefronts. It is safe to embed client-side. See the SDK guide for what it can do and how to use it.
By default, try-on images carry a small watermark. Depending on your plan you can remove it or upload your own logo, so shared try-on images market your brand instead. The same logo is reused on your in-store QR codes.
Generation Limits caps how many try-ons one shopper can run: set Max Generations Per User and a Limit Period (daily or weekly). When shoppers hit the limit, the widget tells them when they can try again. This keeps one enthusiastic shopper from consuming a meaningful share of your plan.
The Monthly Generation Cap is a hard ceiling on total try-ons per month across your whole store, so a viral product cannot surprise you on billing. When the cap is reached, the button stays visible but new try-ons are blocked until the next cycle: shoppers see a message that the store has run out of try-on credits. You can raise, lower, or remove the cap at any time.
Customer Image Retention controls how long shopper photos are kept: 1, 3, or 7 days. Within that window, returning shoppers can reuse their photo instead of re-uploading. After it, photos are deleted automatically. Shorter retention is the more privacy-conservative choice; longer retention is the smoother repeat experience.
App Language sets the language of the Genlook admin interface.
Default product image index sets which product image the AI tries first. For example, if your first image is always a flat-lay and the second is the model shot, set it to the second.
Every setting on this page applies across all try-on surfaces: the storefront widget, in-store QR codes, and the SDK and API. On WooCommerce and PrestaShop the same settings live under Genlook → Settings in your site’s admin.
