An AI shopping assistant that answers, then shows it on the shopper.
Shoppers ask about fabric, colours, shipping or what to wear it with. The assistant answers from your catalog and your store policies, recommends a size from your own size chart, shows the right products, and lets the shopper try them on with their own photo.
- Size recommendations from your chart
- Under your store's name
- Replies in the shopper's language

What goes with it?
A knit pullover and black jeans keep it relaxed for the weekend. The hat covers you if it rains.



Show me the coat on me

Maison Rue uses AI and can make mistakes.
- Size recommendations from your chart
- Under your store's name
- Replies in the shopper's language
The questions a good sales assistant would answer
Each answer uses your own data, and turns into products the shopper can open, compare or try on.
“Which size should I take?”
Reads your size chart, asks only what it needs, and names one size with the reason.
“Does it come in other colours?”
Shows each colour as its own card, in-stock colours first, ready to try on.
“What goes with it?”
Finds pieces from other categories in your catalog, with one reason for each.
“I need something for a summer wedding.”
Searches your catalog for that occasion and explains each pick.
“Is it see-through? What's the fabric?”
Answers from your product descriptions, and looks at the product photos for colour and print.
“Can I return it if it doesn't suit me?”
Answers from your shipping and returns policies.
Every recommendation can end with a try-on
A text answer only goes so far with clothes. When the assistant shows a product, the shopper can see it on themselves in the same conversation, without leaving the product page.
See virtual try-on →


- One piece or a full set in one image
- The colour they picked, not the page photo
- Add to bag from the answer
Size recommendations, from your own size chart
Size is the question shoppers ask most. After a try-on, they tap “Find my size” and the assistant tells them which size to order, with the reason, in the same conversation.
Only need sizes? See the AI size chart →- Reads the chart you already haveFrom your size chart app, your size guide page, or a chart published as an image.
- Asks only what the garment needsHeight and chest for a coat, waist and inseam for jeans, or the size they usually wear.
- One size, with the reasonIt names the size your chart points to and the measurement that decided it. No chart, no guess.
- Remembers the shopper's answersSaved on their device, so the next product starts filled in.
Find my size
I'll check the Maison Rue size chart for this trench coat. A few details first:
Size M. Your chest is 90 cm and the chart puts M at 88 to 92 cm. The cut is relaxed, so M leaves room for a knit underneath.
Maison Rue uses AI and can make mistakes.
It sells your products, and only yours
The facts a shopper relies on come from your store, not from the AI.
- Only your catalogIt recommends products published on your store, and nothing from anywhere else.
- Real prices and stockPrices, colours and availability are read from your store. The AI never writes a price.
- Says when it doesn't knowIf your catalog and policies don't cover a question, it says so instead of making something up.
- The shopper decidesIt can suggest a try-on or adding a piece to the bag. Each action waits for the shopper's tap.
- Clearly labelled as AIEvery conversation states that your store uses AI and can make mistakes.
Can I put it in the washing machine?
The product page doesn't say how to wash this coat, so I'd rather not guess. Maison Rue can tell you at hello@maisonrue.com.
Shoppers talk to your store. You read every conversation
The assistant carries your store's name, never Genlook's. Each conversation shows up in your Genlook dashboard with what happened next.
Your store's name
Shoppers chat with “Maison Rue AI”. Genlook doesn't appear.
Nothing to write or train
It reads your catalog, product photos, size charts and policies as they are on your store.
Every conversation, with outcomes
Products shown, try-ons started, items added to the bag, and whether the shopper bought within 30 days.
Conversation
Shopper on mobile · 3 questions
Asked “What goes with it?”
On the trench coat
18:41Shown 3 products
Knit pullover, straight jeans, bucket hat
18:41
Tried on the trench coat
18:42Added the coat to the bag
18:43Bought the trench coat
Recommended by the assistant
€189.00Next day
Two assistants, in the same window as try-on
Both open inside the Genlook window on your product pages, under your store's name. Pick the size chart if size is the only question you want answered, and the shopping assistant if you want it to sell too.
Answers size questions, and only those.
- Reads the size chart you already have
- Asks only what each garment needs
- Replies with one size and the reason
- Remembers answers on the shopper's device
- No product recommendations
- No outfits or store questions
Everything the size chart does, plus:
- Answers about fabric, colours and stock
- Answers shipping and returns questions
- Finds products for a precise need
- Builds outfits from your catalog
- Try-on of one piece or a full set
- Every conversation in your dashboard
Switch it on for your store
The assistant is in beta on Shopify stores that use Genlook. Leave your email and store URL. We check that your catalog and policies read well, then switch it on.
We switch the assistant on store by store. We will check your catalog first.
Questions about the AI shopping assistant
Something else? Email hello@genlook.app or book a call with us.
Book a demo →Is this a chatbot?
Do I need to train it or write answers?
Which platforms does it run on?
Which languages does it speak?
Can it get things wrong?
Does it recommend sizes?
How is it different from the AI size chart?
Do I need Genlook virtual try-on?
Put a shopping assistant on your product pages.
It answers from your store, recommends your products, and lets shoppers try them on.

