An AI shopping assistant that answers, then shows it on the shopper.

Shoppers ask about fabric, colours, shipping or what to wear it with. The assistant answers from your catalog and your store policies, recommends a size from your own size chart, shows the right products, and lets the shopper try them on with their own photo.

Maison Rue AIShopping assistant
Trench coat
Trench coat€189

What goes with it?

A knit pullover and black jeans keep it relaxed for the weekend. The hat covers you if it rains.

Knit pullover
Knit pullover€79
Straight jeans
Straight jeans€89
Bucket hat
Bucket hat€35

Show me the coat on me

Try-on result of the trench coat
Here it is on you.Add to bag
Find my sizeTry it with the knit
Message Maison Rue

Maison Rue uses AI and can make mistakes.

  • Size recommendations from your chart
  • Under your store's name
  • Replies in the shopper's language

The questions a good sales assistant would answer

Each answer uses your own data, and turns into products the shopper can open, compare or try on.

Size

“Which size should I take?”

Reads your size chart, asks only what it needs, and names one size with the reason.

Colour

“Does it come in other colours?”

Shows each colour as its own card, in-stock colours first, ready to try on.

Style

“What goes with it?”

Finds pieces from other categories in your catalog, with one reason for each.

A precise need

“I need something for a summer wedding.”

Searches your catalog for that occasion and explains each pick.

Details

“Is it see-through? What's the fabric?”

Answers from your product descriptions, and looks at the product photos for colour and print.

Policies

“Can I return it if it doesn't suit me?”

Answers from your shipping and returns policies.

Every recommendation can end with a try-on

A text answer only goes so far with clothes. When the assistant shows a product, the shopper can see it on themselves in the same conversation, without leaving the product page.

See virtual try-on →
Asked about the trench coat
Asked about the trench coat
Suggested a knit to wear under it
Suggested a knit to wear under it
Tried the coat on
Tried the coat on
  • One piece or a full set in one image
  • The colour they picked, not the page photo
  • Add to bag from the answer

Size recommendations, from your own size chart

Size is the question shoppers ask most. After a try-on, they tap “Find my size” and the assistant tells them which size to order, with the reason, in the same conversation.

Only need sizes? See the AI size chart →
  • Reads the chart you already haveFrom your size chart app, your size guide page, or a chart published as an image.
  • Asks only what the garment needsHeight and chest for a coat, waist and inseam for jeans, or the size they usually wear.
  • One size, with the reasonIt names the size your chart points to and the measurement that decided it. No chart, no guess.
  • Remembers the shopper's answersSaved on their device, so the next product starts filled in.
Maison Rue AIShopping assistant

Find my size

I'll check the Maison Rue size chart for this trench coat. A few details first:

Height168 cm
Chest90 cm
Usually wearsM
Get my size

Size M. Your chest is 90 cm and the chart puts M at 88 to 92 cm. The cut is relaxed, so M leaves room for a knit underneath.

Add M to bagTry it with the knit
Message Maison Rue

Maison Rue uses AI and can make mistakes.

It sells your products, and only yours

The facts a shopper relies on come from your store, not from the AI.

  • Only your catalogIt recommends products published on your store, and nothing from anywhere else.
  • Real prices and stockPrices, colours and availability are read from your store. The AI never writes a price.
  • Says when it doesn't knowIf your catalog and policies don't cover a question, it says so instead of making something up.
  • The shopper decidesIt can suggest a try-on or adding a piece to the bag. Each action waits for the shopper's tap.
  • Clearly labelled as AIEvery conversation states that your store uses AI and can make mistakes.
Maison Rue AIShopping assistant

Can I put it in the washing machine?

The product page doesn't say how to wash this coat, so I'd rather not guess. Maison Rue can tell you at hello@maisonrue.com.

What's it made of?Shipping and returns

Shoppers talk to your store. You read every conversation

The assistant carries your store's name, never Genlook's. Each conversation shows up in your Genlook dashboard with what happened next.

Your store's name

Shoppers chat with “Maison Rue AI”. Genlook doesn't appear.

Nothing to write or train

It reads your catalog, product photos, size charts and policies as they are on your store.

Every conversation, with outcomes

Products shown, try-ons started, items added to the bag, and whether the shopper bought within 30 days.

Conversation

Shopper on mobile · 3 questions

Bought
  1. Asked “What goes with it?”

    On the trench coat

    18:41
  2. Shown 3 products

    Knit pullover, straight jeans, bucket hat

    18:41
  3. Tried on the trench coat

    18:42
  4. Added the coat to the bag

    18:43
  5. Bought the trench coat

    Recommended by the assistant

    €189.00Next day

Two assistants, in the same window as try-on

Both open inside the Genlook window on your product pages, under your store's name. Pick the size chart if size is the only question you want answered, and the shopping assistant if you want it to sell too.

AI size chartWaiting list

Answers size questions, and only those.

  • Reads the size chart you already have
  • Asks only what each garment needs
  • Replies with one size and the reason
  • Remembers answers on the shopper's device
  • No product recommendations
  • No outfits or store questions
See the AI size chart
AI shopping assistantBetaYou are here

Everything the size chart does, plus:

  • Answers about fabric, colours and stock
  • Answers shipping and returns questions
  • Finds products for a precise need
  • Builds outfits from your catalog
  • Try-on of one piece or a full set
  • Every conversation in your dashboard

Switch it on for your store

The assistant is in beta on Shopify stores that use Genlook. Leave your email and store URL. We check that your catalog and policies read well, then switch it on.

We switch the assistant on store by store. We will check your catalog first.

Questions about the AI shopping assistant

Something else? Email hello@genlook.app or book a call with us.

Book a demo →
Is this a chatbot?
It is a shopping assistant for fashion product pages. It answers questions about your products and policies, recommends from your catalog, gives sizes from your chart, and connects every recommendation to virtual try-on. It doesn't track orders or handle support tickets.
Do I need to train it or write answers?
No. It reads your catalog, product photos, size charts and store policies directly from your store. When you update a product or a policy, the assistant uses the new version.
Which platforms does it run on?
The beta runs on Shopify stores that use Genlook virtual try-on. Tell us your platform on the form if you are on another one.
Which languages does it speak?
It replies in the language the shopper writes in.
Can it get things wrong?
Yes, like any AI, which is why every conversation says so. Prices, stock and product links come straight from your store and can't be invented, and you can read every conversation in your dashboard.
Does it recommend sizes?
Yes. It reads your size chart, asks the shopper only what it needs, and names the size your chart points to with the reason. When a product has no size chart, it says so instead of guessing.
How is it different from the AI size chart?
The AI size chart only answers size questions. The shopping assistant gives the same size answers, and also recommends products, builds outfits and answers questions about your store.
Do I need Genlook virtual try-on?
Yes. The assistant lives in the Genlook window on your product pages, and try-on is how its recommendations end. If you don't use Genlook yet, start with try-on and request the assistant from the form.

Put a shopping assistant on your product pages.

It answers from your store, recommends your products, and lets shoppers try them on.